St Edwards University
  • ITRX - Info Tech Resources
  • Austin, TX, USA
  • Full Time

IT Communications Coordinator

St. Edward's University of Austin, Texas invites applications for the position of IT Communications Coordinator. This position ensures the creation and delivery of Information Technology content to students, faculty and staff in a diverse university community. This role will focus on improving engagement with IT services and initiatives through sustained and coordinated communication, content and outreach with the university community. The IT Communication Coordinator will oversee and execute content creation to support Office of Information Technology projects, rollouts and continuing services. That content will include both print and digital resources, depending on the need.

Essential Responsibilities Include: 

  • Manages and continues to build our divisional identity.
  • Creates and maintains a consistent tone, voice and identity across channels and throughout communication efforts.
  • Maintains content on the department's website and other digital properties ' and follows a consistent content strategy in regards to what goes where.
  • Identifies audiences and create messaging plans for those disparate audiences.
  • Devises and executes communication campaigns for top-priority projects and initiatives.
  • Creates or oversees the creation of written content, graphic design materials and video production to promote divisional initiatives.
  • Coordinates the creation of messaging and supporting materials for various events, tabling sessions and targeted outreach.
  • Creates an overarching strategy for the department's use of social media channels and identifies best practices for engaging the university community on these platforms.
  • Schedules regular content for each feed, based on pre-planned benchmarks.
  • Executes campaigns across social channels for high-profile projects and initiatives.

For consideration, the successful candidate will possess a Bachelor's degree in a related field and two years of experience in writing and/or editing publications; or any equivalent combination of experience, education and training. The following knowledge, skills and abilities are required:  Ability to communicate effectively across a variety of media.  Ability to conceptualize, write and edit strategic, accurate and concise content for university audiences. Ability to work under pressure, meet deadlines, conduct multiple tasks and maintain effective working relationships. Ability to manage communication projects from ideation to production.  Demonstrated knowledge of spelling, grammar, punctuation, and Associated Press style. Direct experience as a copy editor or fact-checker is preferred but not required.  Knowledge of writing styles and conventions for various media formats and ability to brainstorm, create and edit copy for each format (print, digital/social media, video, etc.). Experience creating a variety of types of content to create engaging and relevant stories to drive audiences to action. Ability to work effectively within a team and to work closely with other staff, faculty and students toward a common goal. Ability to supervise and/or coordinate the work of others responsible for the production of deadline-driven, high-quality product. Must possess an unencumbered driver's license and the ability to successfully pass a criminal background check.  


For detailed information, please scroll to the bottom of the page to download the job description.


The University offers an excellent TOTAL REWARDS package!

 Medical & Rx Coverage Blue Cross Blue Shield (HSA & FSA Available)

Dental Guardian Dental

Vision Guardian/Davis Vision Plan

Short Term Disability (STD) Insurance

Long Term Disability (LTD) Insurance

Life & Accidental Death & Dismemberment (AD&D) Insurance

Employee Assistance Program (EAP)

Pet Insurance

Annual Leave & Paid Sick Leave

Retirement Plan (TIAA) Employee 5%/Employer Match 7%

Tuition Benefits

Paid Holidays

Services & Discounts



Interested applicants should submit an online application at; Please include a resume, cover letter, and three employment references. No Calls Please.  Applications will not be considered if it is missing any of these three items.

In your cover letter, please describe your lived experiences that prepare you to contribute to diversity and inclusion at St. Edward's University.



St. Edward's University, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.



Founded in 1885 by the Congregation of Holy Cross, St. Edward's University is a private, Catholic liberal arts institution of more than 4,600 diverse students located in Austin, Texas.  St. Edward's emphasizes critical thinking and ethical practices, as well as small classes, personalized learning, and exciting internship opportunities.  The community atmosphere extends to the approximately 800 faculty and staff who work together to make the university a welcoming yet challenging environment for students.  An overview of St. Edward's University employee benefits is available at;




We are not offering sponsorship at this time.


Background Checks:

A criminal history background check is required for finalist(s) under consideration for this position.


Reference #: J202017


Available: Immediately 

Full Job Description
St Edwards University
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