St Edwards University
  • Academic Counseling & Exploration
  • TX, USA
  • Full Time

Associate Director

Academic Counseling and Exploration

Work with the Director of Academic Counseling and Support Programs to provide leadership and supervision to a team of academic counselors in advising and counseling first- year students in the Academic Counseling and Exploration Office (ACE).  The Associate Director coordinates the academic orientation and first year transition of new students and supports the university's goals through developing and implementing a student-development approach to academic advising. The Associate Director will also provide individual assistance and referral to a diverse body of undergraduate students to support their academic, personal well-being and professional success.


  • Assist Director in creating, implementing, leading, and analyzing academic advising and retention programs for students.
  • Directly supervise a team of Academic Advisors. Act as a point of reference or subject matter expert for any questions as well as be able to direct their work and evaluate their current student caseload.
  • Coordinate, plan and implement special projects such as, but not limited to, an early alert/intervention program, advisor program, success programming, career development initiatives.
  • Assist Director in monitoring and evaluating ACE services/special services operations, policies and procedures for effectiveness and efficiency and determine necessary revisions.
  • Work with Director to organize and coordinate information, materials and schedule for advising and registration during freshmen and international orientation.
  • Assist Director in coordination of information from admissions and registrar's office.
  • As a member of ASP/ACE Leadership Team, provide seamless services and ensure referral and/or collaborative instructional support to students seeking help with academic needs.
  • Oversee academic advising liaisons for each school.
  • Work independently and collaboratively with members of the campus community in planning and implementing retention programs for students (i.e., new student orientation).
  • Provide a high level of individual and general student care to include:
  1. Advises students in academic program planning based on the student's academic and career goals, curricular requirements and policies, and on opportunities that can enhance students' collegiate success and career goals.
  2. Perform college retention outreach and programming and participate in student success initiatives.
  3. Collaborate with other departments within Student Support Services, including Academic Support Programs, Disability Services, Career and Professional Development, and Academic Departments to provide integrated advising to all first-year students.
  4. Counsel students in plan of study, choice of major and other aspects of educational development and planning.
  5. Facilitate access to other support services
  6. Advise students, exercising discretion and independent judgment, on their selection of an academic major and/or career field.
  • Work independently and collaboratively with members of the campus community in planning and implementing retention programs for students.
  • Other duties as needed.

Distribution of Duties:


% of time Job Functions Supporting Activities Essential (E)Marginal (M)
30% Advise/academically counsel freshmen undergraduate students regarding University and degree requirements and make referrals as necessary  Using Degree Works, myHilltop, Mapworks software, Banner 9 to monitor student information. E
20% Supervise team of academic counselors. Individual and team meetings. Case management meetings, Mapworks, Degree Works, Canvas E
10% Monitor Mapworks student surveys and community referrals. Review counselor notes and follow up as necessary. Mapworks E
5% Orientation Coordination for Advising  Orientation Steering Committee Member E
5% Work with Director to organize and coordinate information, materials and schedule for advising and registration during freshman, and international orientation. Working with Banner system and Orientation staff. E
10% As member of the ASC/ASP Leadership team, collaborate with other departments within Student Support Services to provide integrated advising to all first-year students.  Develop relationships with departments and create training opportunities and opportunities for collaboration. E
10% Create targeted advising initiatives for students who place into developmental curriculum. Mapworks, Banner 9, work with ASP and Associate Vice President Academic Affairs responsible for probationary students E
10% Work with schools to provide direct service. Coordinate with Director ACE/ASP to identify support persons in schools E



  • The Assistant Director must have a minimum of three (3) years' experience in academic advising/counseling and program development in an institution of higher education. 5 years counseling experience in higher education or equivalent preferred.
  • Bachelor's degree required, Master's degree preferred in a closely related discipline from an appropriately accredited institution.
  • Demonstrated supervisory experience.
  • Ability to advise and mentor students from diverse backgrounds in exploring and succeeding in higher education.
  • Candidates for the position must demonstrate their ability to contribute to an evolving student experience team and be able to embrace change.
  • Demonstrated ability to work collaboratively with individuals at various levels of an academic environment including but not limited to: students, faculty, staff and alumni.
  • Ability to cultivate and maintain relationships with key University administrators in complex campus structure.
  • Demonstrated ability to be an effective team member.
  • Demonstrated supervisory experience.
  • Outstanding interpersonal skills and the ability to communicate effectively verbally and in writing.
  • Demonstrated ability to plan, organize and coordinate multiple projects, manage events and special assignments.
  • Knowledge and understanding of student academic advisement, development, retention issues, trends and programs
  • Ability to make decisions using professional discretion and independent judgment.
  • Ability to work in a fast-paced environment and make efficient use of time.
  • Possess a high degree of organization and attention to detail.
  • Develop and maintain collaborative working relationships with students, faculty, staff, and personnel in other offices.
  • Behave in a professional manner and work to create a positive working environment.
  • Work independently but also appreciates being a valued team member.
  • Ability to effectively learn new software programs and online databases.


About St. Edward's University

St. Edward's University, founded in 1885 by the Congregation of Holy Cross and located in Austin Texas, is a liberal arts and sciences university committed to providing a diverse student body with an education that emphasizes critical thinking, social justice, global preparedness and ethical practice. The university has a long history of encouraging a variety of cultural backgrounds that has led to a widely diverse community. 

SEU serves approximately 4,600 students (including 3,500 traditional undergraduates). 


How to Apply

Qualified applicants are invited to apply online application at:


A brief summary of Benefits can be found here.


St. Edward's University is an equal opportunity employer.  We encourage women and minorities to apply to our vacancies and hire only U.S. Citizens and documented workers.

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